Shipping policy

 Thank you for shopping with Live Online Mall. We strive to ensure that your shopping experience is hassle-free and enjoyable. Please review our shipping policy to understand how your order will be processed and delivered.

 Order Processing:

- All orders are typically processed within 4-5 business days (excluding weekends and holidays) after payment confirmation.

- Orders with expedited shipping options (e.g., priority or express shipping) will be processed with higher priority.

- We will notify you via email once your order has been processed and shipped, along with tracking information.

 Shipping Methods:

- We offer several shipping options to accommodate your needs. These may include standard shipping, expedited shipping, and international shipping.

- Shipping costs are calculated based on the weight of your order and the destination address. You can view the shipping cost at checkout before completing your purchase.

- Please note that delivery times may vary depending on the shipping method selected and the destination address.

 Delivery Times:

- Estimated delivery times are provided at checkout based on the selected shipping method and destination.

- While we make every effort to deliver your order within the estimated timeframe, actual delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.

 Order Tracking:

- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

- You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.

 Lost or Damaged Shipments:

- In the rare event that your order is lost or damaged during transit, please contact us immediately so that we can assist you in resolving the issue.

- We will work with the shipping carrier to initiate an investigation and facilitate a resolution, which may include a refund or replacement of the lost or damaged items.

 Customs and Duties (International Orders):

- International orders may be subject to customs duties, taxes, and other fees imposed by the destination country.

- These additional charges are the responsibility of the recipient and are not included in the item price or shipping cost.

- Please check with your country's customs office to determine any applicable customs duties or import restrictions before placing your order.

 Questions or Concerns:

- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. Our customer service team is here to assist you and ensure that your shopping experience is enjoyable from start to finish.

 Policy Last Updated: June 7, 2024